Invoice overview
The Invoices page shows all invoices organised by status:Generating an invoice
1
Click New Invoice
Found at the top right of the Invoices page.
2
Select the period and project
Choose the date range and project. Shiftsheet pulls in all approved timesheet entries for that scope.
3
Review the line items
Each employee’s hours become a line item, calculated using their billable rate. You can:
- Adjust descriptions
- Edit hours or amounts
- Add custom line items
- Hide specific entries
4
Set invoice details
- Client / recipient — who receives the invoice
- Due date — payment terms
- Notes / payment instructions — appears on the PDF
5
Save as Draft
Save to keep working on it, or submit for approval.
Customising the invoice template
Before sending invoices, set up your company’s template:- Go to Settings → Invoice Template (or the Invoice Editor)
- Upload your company logo
- Set your billing address and ABN/Tax ID
- Choose a colour scheme
- Add standard payment instructions
Editing invoice content
You can tweak the content of any invoice without changing the underlying timesheet data:- Open an invoice in Draft status
- Click Edit Content
- Adjust descriptions, hours, rates, and totals in the editor
- The live PDF preview updates as you type
- Save
Content edits are stored as overrides. The original timesheet data is never modified.
The approval workflow
For companies that require internal sign-off before sending:- Submit the invoice from Draft → status becomes Pending
- A Company Admin reviews and Approves (or Rejects with a note)
- Once Approved, the invoice can be sent
Sending an invoice
- Open an Approved invoice
- Click Send
- Enter or confirm the recipient’s email address
- The client receives a professional PDF via email
Marking as paid
Once payment is received:- Open the Sent invoice
- Click Mark as Paid
- The status updates to Paid and the date is recorded